Most small businesses sit on a list of past customers and old leads they never email. We set up the follow-up, review requests, newsletters and win-back campaigns that bring them back, and report what each email earned.
Short answer: an email marketing agency plans, writes, sends and tracks the emails that turn leads into customers and customers into repeat buyers. For a small business the highest-return emails are usually: an automatic follow-up for new leads, a review request after every job, a short monthly newsletter, and a win-back offer to customers you haven't seen in a year. Done well, email is often the cheapest revenue a business has because the list is already yours.
We gather your customers and leads from your CRM, POS and inbox into one clean, permission-based list.
An automatic 3–5 email sequence so no quote or form fill goes cold.
An email (and text) after every job asking happy customers for a Google review.
Short, useful and on-brand: tips, offers, team and real customer stories.
A targeted offer to customers you haven't seen in 6–12 months.
Opens matter less than bookings. We report replies, bookings and revenue per campaign.
Real GSC data from real clients. If it's not in Google Search Console, it didn't happen.
You don't pay per click or per view: the list is yours. A past customer already trusts you, so a well-timed email (a maintenance reminder, a renewal, a seasonal offer) often books work faster and cheaper than any ad. Email also feeds your other channels: review requests grow your Google Business Profile, and follow-up sequences raise the close rate on every lead we generate.
For a small business, managed email usually runs $500 to $1,500 a month depending on list size, how many campaigns and how much automation, plus the email platform (often $20–$100 a month). Setup of the automated sequences is often a one-time project.
It builds your list, writes and designs emails, sets up automated sequences, sends campaigns, keeps you compliant, and reports results such as replies, bookings and revenue.
No. A few hundred past customers and leads is enough to earn back the cost if the emails are relevant and well timed.
Whatever fits your business, often Mailchimp, Klaviyo, or the email tools built into your CRM. You own the account and the list.
Yes, when people opted in or are existing customers, and every email includes a clear unsubscribe and your business address. We set it up to follow CAN-SPAM rules.
Opens and clicks are early signals. We report replies, bookings, reviews earned and revenue from each campaign.
Request a quote. We'll scope your project and send a custom proposal in 24 hours.